(4.5 / 5)2005+ Ratings

Hip Optical Reviews

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Overall Rating

4.5

8 Reviews

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About Hip Optical

Hipoptical.com, also known as Hip Optical, is an online platform that offers a wide range of prescription glasses. The company is known for its fashionable prescription glasses that are made in the USA. They offer a variety of styles, including minimalist, modern, and classic, with over 500+ styles to choose from.

Their products include eyeglasses, sunglasses, and reading glasses for both men and women. They also offer polarized sunglasses and tinted glasses. In addition to glasses, they provide a lens replacement service.

One of the key features of their service is the 30-day risk-free trial. Customers can try any pair of glasses with their prescription for 30 days, and if they're not satisfied, they can send them back.

Their glasses are manufactured and shipped in just one business day, and they include free ultra-thin lenses with every pair. They also offer free shipping within the USA and a 30-day return policy.

They have a spring sale where customers can get a pair of prescription glasses delivered to their door for just $99.995. If customers buy two or more pairs, they can get $30 off with a promo code.

The company is based in Oakland Park, Florida, and they have a customer support line available Monday to Friday from 10 am to 4 pm (EST).

Please note that this information is based on the latest available data and may be subject to change.

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Hip Optical Customer Reviews (8)

0/5

Percy Poissonnier

Verified Buyer

Feb 11, 2023

Robert Bernstein

Verified Buyer

Feb 10, 2023

Rosalina Bell

Verified Buyer

Feb 10, 2023

Luisa Vizirov

Verified Buyer

Feb 10, 2023

Astrid Quiron

Verified Buyer

Feb 9, 2023

Amabella Rochon

Verified Buyer

Feb 9, 2023

Xarles Sauvé

Verified Buyer

Feb 8, 2023

Thomas Vogler

Verified Buyer

Feb 7, 2023

Hip Optical Customer’s Q&A

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Hip Optical Features and Benefits

Hipoptical.com offers several key features and benefits:

Affordable Pricing: Single-vision glasses are priced at $99.00 and progressive glasses at $199.00.
Quality Lenses: All lenses include Premium Thin Lenses, Anti-Reflective, Anti-Scratch, and UV protection coating free of charge.
Fast Delivery: Glasses are manufactured and shipped in 1 business day.
Free Shipping: Free standard shipping is offered on all orders.
30-Day Trial: Customers can try any pair risk-free for 30 days with prescription.
Charitable Contribution: For each pair purchased, a pair of glasses is donated to someone in need.
Wide Selection: Over 500+ styles to choose from.
Customer Support: Support is available via email and phone.

These features make Hip Optical a convenient and affordable option for purchasing prescription glasses online. Remember, individual experiences may vary, so it's always a good idea to check the latest information on the website before making a purchase. Hope this helps! Feel free to ask for more information.

About Hipoptical.com Prices and Cost?

HipOptical.com offers a wide range of women's prescription glasses on sale. The website is currently running a promotion where customers can get $30 off on various models of glasses. The models on sale include but are not limited to Adelson, Centy, Asio, Kline, Melvin, Chet, Tanu, Lesa, Denes, Myla, Bik, Gaia, Haga, Zina, Willa, Petra, and many more. The prescription lenses are manufactured and shipped within a week. All prescription lenses are made in North America. With every pair purchased, a pair is donated to someone in need. The premium frames are crafted from hand-polished acetate. According to customer reviews, the company offers wallet-friendly prices and the frames are stunning. The prescription, which includes progressive lenses, is perfect. However, some customers have reported issues with the lenses developing scratches and the company's customer service. The company states that the lenses are scratch-resistant, but some customers have found this not to be the case. The company offers a 30-day warranty and suggests purchasing replacement lenses if issues arise after this period. The cost of replacement lenses may be more than the original cost of the glasses. Despite these issues, many customers have had positive experiences with the company, praising the stylish designs, outstanding quality, and unbeatable prices. The value offered, particularly with the inclusion of thin lenses in their $99 glasses, is highly appreciated by customers. One customer mentioned that they usually have to pay over $300 for their high prescription lens, so $99 was definitely in their range especially with the thin lens. This is the information available about the prices and costs at HipOptical.com. If you need more specific information, it is recommended to visit the website directly.

Hip Optical FAQs

How To Open A Hip Optical Account?

To open an account on hipoptical.com, follow these steps:

Visit the Hip Optical website.
Look for the option to create a new account.
Provide the necessary personal information.
Choose a username and password.
Agree to the terms and conditions, then click on the 'Create Account' button.

Once the account is created, it's possible to order prescription glasses. Here's how:

Choose a pair of glasses and add them to the cart.
During checkout, there are three options to provide the prescription:
- Snap a photo of the prescription and upload the file.
- The Hip Optical team can contact the doctor.
- If the prescription isn't available during checkout, it can be sent later.
After purchase, an innovative eye recognition software scans the eyes to get an exact measurement of the pupillary distance. This process is extremely accurate and takes less than 30 seconds.
All lenses are made in the Hip Optical lab in Fort Lauderdale, Florida. This ensures superior quality and quick shipping times.

Remember, all prescription glasses can be returned in perfect condition within 30 days following the arrival of the order. If not satisfied with the custom prescription lenses, they are still eligible for a refund or exchange within this 30-day grace period.

Hope this helps! Feel free to ask for more information.

How long will it take for me to receive my glasses after ordering?

Glasses with single vision prescriptions are manufactured and shipped within 1-3 business days, while progressive lenses take 3-5 business days. Shipping times within the USA range from 2-7 business days from the time of manufacturing.

How will I know when my glasses have been shipped?

Tracking numbers are sent via email to you hours after your custom prescription glasses are made.

Is shipping free?

Yes, all orders within the USA come with free shipping.

What is the return policy for prescription glasses?

Hip Optical accepts returns on all prescription glasses that are in perfect condition within 30 days of the arrival of your order. All returns must be processed through customer service and shipped to the specified address.

What if I have Hip Care?

If you have purchased Hip Care, you are fully covered for loss or damage for one year from the moment you received your order. Once the one-year grace period has passed, you will no longer be eligible for a return or exchange.

How can I send my prescription to Hip Optical?

You have three options: upload a photo of your prescription during checkout, have Hip Optical's team contact your doctor, or purchase your glasses and send the prescription later.

Where are the glasses manufactured?

The glasses are manufactured in Fort Lauderdale, Florida.

Does Hip Optical accept FSA/HSA dollars?

Yes, Hip Optical accepts both Flexible Saving Account (FSA) and Health Saving Account (HSA) dollars. After your purchase, you will be provided with a detailed receipt you can use for reimbursement.

Does Hip Optical accept insurance plans such as VSP?

Many insurance plans such as Vision Service Plan (VSP) and others have out-of-network benefits. After your purchase, you will be provided with a detailed receipt that you can submit to your provider to receive reimbursement.

About Hipoptical.com Popular Products and Services?

"Hipoptical.com" is an online platform that offers a wide range of prescription glasses. The website is known for its fashionable designs, quality materials, and affordability. The prescription lenses are made in the USA and are shipped within a week. They also offer a unique service where with every pair purchased, a pair is donated to someone in need. Their premium frames are crafted from hand-polished acetate. They have a variety of frames on sale, each with a $30 discount. However, some customers have reported issues with the lenses developing scratches and were not satisfied with the customer service response. Overall, the company has an average rating of 3.7 based on customer reviews. If you need more specific information about their products and services, it's recommended to visit their official website or contact their customer service directly.

Hipoptical.com Return Policy?

Hipoptical.com has a 30 Day Return Policy. All prescription glasses that are in perfect condition can be returned within 30 days following the arrival of the order. Even if custom prescription lenses have been ordered, they are still eligible for a refund or exchange within this 30 day grace period.

As for the shipping policy, shipping is FREE for all USA orders. For Canadian customers, once the order is shipped, delivery will vary from 3-7 business days. The order will arrive via Canada Post and tracking will be provided by email. Shipping is only $5 for all Canadian orders. All orders are shipped from their optical lab in Fort Lauderdale, Florida.